Contact and Support
For questions about SolidFace Drawing licenses, purchases, delivery, activation, or support, please contact our team.
Email support
Email: commercial@solidface.com
When contacting support
To help us assist you faster, please include:
- Your order number.
- The email address used during checkout.
- The license option purchased.
- A clear description of the issue.
- Screenshots or error messages, when available.
License email not received
If your order is completed but you did not receive the license email, please check your spam or junk folder first. If the message is still missing, contact us and include your order number.
Order and billing questions
For questions about payment, billing, refunds, or incorrect license selection, contact us as soon as possible. Changes may be limited after a license key has been issued.